What the RYE-CCTT-(0000) Error Means

When you see the error RYE-CCTT-(0000):

RYE = Run Year End.
CCTT = Creditors Control Account.
(0000) = Your school’s establishment number.

This error appears when the balance in the Creditors Control Account does not match the balance on the Aged Creditors Report.

You cannot run year end until these two balances are the same.

Find the Difference Using Transactions Listings by Ledger Code

To identify the difference in the Creditors Control Account:

Click Reports, then select Financial.
Click Transactions Listings by Ledger Code.
Set Period to 0–13.
Set the Ledger Code to the Creditors Control Account.
Click Submit.
Open the exported spreadsheet and click Enable Editing.
Apply a filter to Row 8 (the column headings).
Go to Column J (Contact) and sort A to Z.

This shows all transactions that do not have a contact (i.e. not linked to a supplier).

Check the Totals

For your first year running year end on the software:
- The total debits and credits for transactions with no contact must equal zero.
For future years:
- You must exclude year-end adjustment journals that roll over from the previous year when checking the totals.

If the totals do not match what is on the Aged Creditors Report, there is an imbalance in the Creditors Control Account.

Common Causes of the Imbalance

Typical reasons for the RYE-CCTT-(0000) error include:

A Creditor journal has been posted without an equal opening balances journal.
A journal of any type has been posted to the Creditors Control Account but not to a supplier.
Sales or Purchase transactions have been posted directly to the Creditors Control Account.

Fix the Imbalance

To correct the difference so year end can run:

Post a Creditor journal to adjust the Creditors Control Account balance to match the Aged Creditors Report, or
Post an Opening Balances journal to adjust the balance in the Creditors Control Account, or
Post a journal to reverse any incorrect balance posted to the Creditors Control Account.

Recommendation:
Before posting any correcting journals:

Check your supporting paperwork to confirm the correct balance in the Creditors Control Account.
Confirm whether the supplier(s) involved have already been paid.

Once the Creditors Control Account balance matches the Aged Creditors Report, you can rerun Year End without the RYE-CCTT-(0000) error.

What the RYE-DCTT-(0000) Error Means

When you see RYE-DCTT:

RYE = Run Year End.
DCTT = Debtors Control Account.
(0000) = Your school’s establishment number.

This error appears when the balance in the Debtors Control Account does not match the balance on the Aged Debtors Report.

You cannot run year end until these two balances are the same.

Find the Difference Using Transactions Listings by Ledger Code

The RYE-DCTT error is investigated in the same way as RYE-CCTT, but using the Debtors Control Account and the Aged Debtors Report instead.

To identify the difference in the Debtors Control Account:

Click Reports, then click Financial.
Click Transactions Listings by Ledger Code.
Set Period to 0–13.
Set the Ledger Code to the Debtors Control Account.
Click Submit.
Open the exported spreadsheet.
Click Enable Editing.
Apply a filter to Row 8.
Go to Column J (Contact).
Sort A to Z.

This shows all transactions with no contact, meaning they are not linked to a customer/debtor.

Then compare the totals against the Aged Debtors Report.

Common Causes of the Imbalance

Typical causes include:

A Debtor journal has been posted without an equal Opening Balances journal.
A journal of any type has been posted to Debtor Control but not to a debtor/customer.
Sales transactions or Purchase transactions have been posted directly to the Debtors Control Account.

Fix the Imbalance

To correct the balance so year end can run, post one of the following as appropriate:

A Debtor journal to adjust the balance so the Debtors Control Account matches the Aged Debtors Report.
An Opening Balances journal to adjust the balance in the Debtors Control Account.
A journal to reverse any incorrect balance posted to the Debtors Control Account.

Once the Debtors Control Account matches the Aged Debtors Report, rerun year end.