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Reverse received items on a Purchase Order

Explore how you can return items on purchase orders or good receipts.

Cristina Gruita avatar
Written by Cristina Gruita
Updated over a week ago

To return a items incorrectly received on a Purchase Order or Good Receipts Note, please follow the steps below:

  1. Click Transactions then click Corrections.

  2. Click Returns then click Add Return.

  3. Search for and select the relevant Purchase Order or Goods Receipt Note.

  4. Enter all relevant fields. Mandatory fields include:

    • Return Date.

    • Reason for Return.

    • Quantity To Be Returned.

  5. Click Submit.

The item is now outstanding on the Purchase Order and awaiting another Goods Receipt Note.

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