A supplier refund can be entered onto the software by processing a Purchase Credit Note. Follow the steps below to create the credit note and then process it as a refund.
Create a Purchase Credit Note
Click Transactions.
Click Purchase Credit Note.
Complete the relevant fields. Mandatory fields include Supplier, Credit Note Number, Date, Period and Due Date.
Click the Add Row button.
Complete the relevant fields. Mandatory fields include Description, Cost Centre, Ledger Code, Nett Value and VAT Value.
Click Submit or Submit and Add Another.
Process the Refund
Once the Purchase Credit Note is at Ready to Pay status, you can process it as a refund.
Go to Transactions.
Click Corrections.
Click Supplier Refunds.
Use the drop-down and select the Supplier.
Find the Credit Note and click on the icon in the Clear column.
The Purchase Credit Note will now have a status of Reversed.